Veteran owned · Serving County Durham

Lost your keys?
We come to you.

Mobile auto locksmith based in Crook. Spare car & van keys, all-keys-lost, ECU & module cloning, lockouts and diagnostics — done at your kerb, fast and properly.

5.0 / 547+ Google reviews
SERMI compliantSecurity-vetted operator
DBS checkedFully insured
12-month warrantyOn every key
Veteran-ownedEx-forces tradesman
Why Key Crafters

A North East auto locksmith with advanced capability

Most locksmiths stop at cutting and programming. We carry through into the modules behind the immobiliser — the work main dealers won't or can't do at the roadside.

Module being tested on the workshop bench with multimeter and programmerBench work
BSI / BCM module being cloned with a desktop programmer
BMW footwell module being repaired in the vanFRM repair
Mercedes steering column open during ELV / EZS repair
01

Properly equipped

Xtool D9S Pro, Abrites, ACDP, OBDStar DC706 and more — the right tool for each job, not a one-trick approach.

02

SERMI compliant

Authorised under Security-Related Vehicle Repair & Maintenance Information rules — strict, audited, professional.

03

Veteran owned

Run by an ex-forces tradesman. Punctual, polite, no waffle, no surprises on the bill.

04

12-month warranty

Every key we cut and programme is covered for a full year. We sort issues out, no quibble (batteries excepted).

£0
call-out fee
2,000+
keys cut & coded
20mi
coverage radius
5.0
customer rating
Fair & clear pricing

The price we quote is the price you pay

Locksmiths have a reputation problem — we don't trade on it. We quote up front, in writing, and we stick to it. The only time the price moves is if the job genuinely turns out to be a bigger one than you described, and we'll always agree any change with you before we touch the car.

Quote first, work second

You'll know exactly what the job costs before we plug a single tool in. No starting work and presenting a bill afterwards.

No call-out fee

If we can't help, you don't pay a penny. We'd rather be straight than charge you for the privilege of saying no.

No surprise mark-ups

Your price won't move because we found a fancier transponder, or because parking was tight. The only reason a quote changes is if the job is genuinely bigger than you described — and we'll agree it with you first.

Card & bank transfer accepted

Receipted invoices for fleets and trade. Pay how you want, and walk away with a paper trail.

The honest answer to “how much?” depends on your vehicle, year and which keys you've already got. Tell us a bit about it and we'll come back with a clear price within minutes.

Mobile coverage

Based in Crook, covering the North East

We're a fully mobile service. We come to your home, work, or wherever your vehicle is — no need to recover it to a garage. Within ~15 miles of DL15, we'll usually be with you the same day.

Towns we regularly cover
Crook Durham Bishop Auckland Darlington Spennymoor Consett Stanley Newton Aycliffe Sunderland Stockton Peterlee Newcastle (border of radius)

Mobile, on your driveway, properly

Our van is the workshop. Programmers, transponders, blanks for every modern vehicle, and the experience to use them — all on the kerb outside your house.

Key Crafters helping a customer with their Vauxhall in the North East
Key Crafters branded van on the road
Inside the Key Crafters van — fully kitted workshop
  • No call-out fee. Quotes are free and no-obligation.
  • Same-day where possible. Most local jobs handled inside 24 hours.
  • Card & bank transfer accepted. Receipted invoices for fleets and trade.
Check your area
Customer reviews

What our North East customers say

Real reviews from real jobs across County Durham. No incentivised, no edited.

★★★★★
“Fantastic service. John was able to replace my lost car key with a new set really quickly at a very competitive price. Felt like he really went out of his way to fit me in and help me out. Much appreciated.”
GM
Graham Marshall
Lost key replacement
★★★★★
“Keycrafters provide an unparalleled level of service. They worked on my car in freezing, rainy weather without a single complaint, and still managed to restore it to a flawless condition.”
LT
LS Thomas
All keys lost
★★★★★
“Sent a message Sunday evening, response and quote received within an hour. By lunchtime next day I had a brand new shiny spare key with the minimum of fuss and good value for money. Superb service.”
JS
Johnathon Smith
Spare key
★★★★★
“Highly recommend, couldn't be any more fair on price, absolutely sound bloke who's more than happy to help. 5 star service. Snapped key and broken locking mechanism — still managed to get me in the van.”
JG
Jack Galley
Lockout & key repair
FAQ

Frequently asked questions

The things customers ask us most. If yours isn't here, just give us a call on 01388 345336.

Is it really important to have a spare key?

Yes. A new set of keys for a VW from 2015–2019 typically costs around £700 for two keys. With a working key already in hand, that price drops to around £140 — saving a significant headache and cost should they all be lost. The fees we pay to obtain security data can be very high.

What if I have a problem with my new key?

All our keys come with a 12-month warranty for peace of mind. We don't cover batteries — they can be bought at most shops and changed yourself — but we'll sort any other key issue out and would be glad to do so.

Do you come to me?

Absolutely. We offer an exclusively mobile service. We can come to your workplace, home, or even while you're doing the shopping. Just let us know where and when, and we'll do our best to accommodate you.

Are you trained and SERMI compliant?

Yes — trained to Ofqual Level 3 and SERMI compliant (Security-Related Vehicle Repair and Maintenance Information). SERMI sets the standards for independent operators that deal with sensitive vehicle security information, with strict guidelines designed to make the UK safer and operators more professional.

We are also DBS checked and fully insured, with industry contacts for a wide range of issues you may face with your car.

How long will it take?

Anywhere from 20 minutes to 2 hours for a typical spare key. Please ask how long it will take if you're on a tight schedule — we don't mind. We usually know exactly how long your specific car will take, so we'll happily tell you up front.

Do you take card payments?

Yes — card, contactless and bank transfer are all accepted on-site. Receipted invoices are available for fleet and trade customers.

Get a quote

Free, no-obligation quote — usually back to you within minutes.

Tell us about your vehicle and the issue. We'll come back with a fair, transparent price — and the soonest slot we can offer.

  • No call-out fee, no surprise charges
  • Mobile service across County Durham
  • Insured, DBS-checked, SERMI-compliant
  • 12-month warranty on every key
Or call 01388 345336
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Talk to a real person

Just want to call? 01388 345336

We're happy to take your call and answer any questions about our services — no pressure, no waffle. Mon–Fri 8–6, Sat 9–4.

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